FAQ

You aren't the first person to have questions about what building a new website entails.
Here are some quick answers to our most frequently asked questions.

What work do I have to do?

The amount of involvement for each project varies. It is about your budget, the package you choose, and what you want to do from a time perspective. The standard package allows  you to provide us with images and content and for us to put them into your site for you. You can, however, upgrade your package and have our professional copywriters prepare SEO rich content for you. The one thing all of our clients must do is provide us with a design brief, any images they want in the design, and feedback on the designs that we deliver to you.

How does the billing work?

You will pay a $299 design deposit at the time of purchase. The other payments will be made starting 45 days later and occur in 30 day increments.

How long will it take for me to get my website finished?

Every website varies. From the time we receive the completed design brief we expect to have your first home page comp in 7 to 10 days. There will be revision cycles and secondary page designs,  but if you are timely in your response and give clear feedback, we should have a completed design comp in 45 days. The development of HTML and WordPress is another 2 weeks. At this point, content will need input into the new site. This can take a few days or 2 weeks depending on the resources you supply. The next stage is our advanced QA testing which takes about 10 days.

What work do I have to do?

Depending upon your plan, we will ask you for information regarding social media accounts and an overview of your business so that we fully understand your marketing needs. From there, we will consult with you about content needs. You’ll need to set up a Google Analytics Account for your website.

Will someone take care of my newsletters and blogs?

Our expert content copywriters will make sure your blogs and newsletters are filled with fresh, relevant, SEO friendly content for your readers.

What kinds of social media can I use?

Whatever social media you use can be integrated, the number of outlets depends on the plan you choose to subscribe to.

What work do I have to do?

Tell us what your business is all about. What do you offer your customers that others don’t? How do you expect your customers to view your business? What kind of “personality” should your business display?

Do I have to come up with keywords?

No worries. Our SEO experts will take care of analyzing your business and creating a keyword list personalized for your business. They will monitor the progress made by using the keywords and adapt the list as needed.

What about link building?

The SEO team knows the value of offsite link building. These links need to come from reputable sites. They need to be high quality sites leading to your high quality site. These links will increase site visitors.

What work do I have to do?

Provide us with your logo if you have one. If you don’t have one, we will discuss logo design with you.

Why do I need branding?

When you meet someone, it makes a professional impression if you have a business card with your information and logo. Stationery with your logo is also very professional. It simply is the icing on the cake of your business.

If I'm online, why do I need these?

Your logo will be used on your website. The physical pieces of the branding package are used for correspondence as well as at conferences or other incidences in which you meet other professionals. It projects a business image. Without it, your small business loses credibility.

What work do I have to do?

Tell us about your business. How does it work? What do you offer your customers? What makes you unique? What message do you want to get through to your clients?

Do I really need a video?

In short, more than 60% of site visitors will stay and buy on your site if you have a video. Do you need it? You tell us.

Do I have to shoot the video?

You can use your own video if you have it, or we can create one for you. Give our ninjas a call to talk about options and what would be most effective for your business.

What work do I have to do?

You will need to provide us with login information for your social media accounts. Facebook, Twitter, and LinkedIn are included in your plan and links to other outlets may be added to to your header or footer.

What else comes with Social Media Management?

Our social media experts will grow your customer base by interacting with your customers via social media. They will analyze who is looking for the services you offer and connect with them online. They will also provide Google Analytics Reports so that you may monitor how the services are converting into traffic to your website.

What about Social Media Ads?

Two of our plans include a Social Media Ad Campaign. The campaign will be conversion optimized to make sure you get the most effective ads for your money.

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