With our website support, you never have to worry about updates or maintenance on your WordPress website. All of our experts have had extensive experience with WordPress and can diagnose and fix your site without problems. You can go about your business worry-free, while our experts take care of you… quickly and inexpensively.
Experts at Your Fingertips
We have a team of amazing technicians and expert developers who know and understand every detail of WordPress, no matter how boring it may seem. Those routine things cut into your time, but we have no problem taking care of them for you.
We Do It All For You
We are confident we can assist you with WordPress support and maintenance because we have successfully helped hundreds of website owners just like you. Why should you spend your time on this stuff when you have us around?
Get Started! Just Complete This Brief!
There are a lot of things we can help you with.
- Speed Tuning
- Plugin Updates
- New Pages
- Content Entry
- Site Enhancements
- Plugin Development
- API Integration
- Bug Fixes
- Malware and Virus Removal
- New Features
- Integration with Other Systems
- Whatever Else You Need!
It’s easy to contact us. Simply click on Live Chat, call our toll-free number, or send an email. All information is located on the site or click on “Reach Us.”
Need to Talk?
If you aren’t sure where to start or just need to speak with someone, feel free to contact us. We can walk you through the process for getting an estimate for your WordPress support services.
Website Support Brief
Ultimately, you need to go to the Website Support Brief to provide the information we need to diagnose the problem. By completing the brief, we can examine the issue efficiently.
Getting support is a very easy process.
Tell Us What’s Wrong
Complete the Website Support Brief with all of the required information. This gives us a complete picture of what’s going on. We require login information so we can see the issue for ourselves. The WordPress Support Services Team reviews everything and provides an estimate for the number of hours it will take to fix the issue.
If you accept the estimate, scroll down on this webpage and add the number of hours from the estimate into your cart and checkout. Once your purchase goes through, the developers get to work on your site. It’s that easy.
We Will Contact You When the Work is Done
When your site is finished, we will contact you so that you can check the work and make sure everything is done to your satisfaction.
The cost for all support work is $59/hour.
What is the Average Cost?
There is no average. Everyone’s problem is different. Issues vary from a hacked site to a plugin update to everything in between. That’s why we ask for information so we can provide estimates for each individual case.
You Decide What We Do
Once we provide the estimate, you decide if you want us to go ahead and start working.
If You Need More
Sometimes you’ll think of something after you’ve purchased your WordPress support hours. Just contact us, we’ll estimate the additional time needed and you can purchase the additional hours. No problem. Why not have everything cleaned and updated while you’re here?
All of the work provided by WebBased.com’s WordPress support services is guaranteed.
If for some reason, you are not happy with our work, we will give you a full refund for all of the hours you purchased and restore your site to its original state. No harm, no foul. Our goal is to do what you want us to do so you end up with what you need.
You don’t have to be a brain surgeon to manage your WordPress site, but when things need to be managed, it takes you away from your core business. You get to stay focused while our experts handle the rest… quickly and comprehensively.
WordPress Can Be Easy
WordPress runs over 60% of all the websites on the web! It’s usually easy to manage, but when faced with updates, changes, new plugins, or other problems, you might need a little help or maybe you just don’t have the time to take care of it right now.
Easier Than Doing It Yourself
The entire process is fully managed in our online project management system. We take care of hundreds of websites, so our work is fast and reliable.
Save Time and Money
Our WordPress support services are incredibly reasonable compared to other service providers. This process takes less time than your work would take. Oh, and don’t worry, just because you ask for an estimate doesn’t mean you are locked into buying the service.
OUR CLIENTS ARE FEATURED IN
FREQUENTLY ASKED QUESTIONS
My site is slow. Can WebBased.com help me?
In a word, YES. Our WordPress support services have several ways to increase your site speed, including:
High-speed hosting. Often, hosts recommend “our favorite” plans or something similar and these plans are cheap and simply don’t deliver speed. WebBased offers an affordable, high-speed hosting service. This is the most important piece of increasing your site’s speed. Moving you to our web host will certainly improve speed.
The second important piece of speeding up your site is optimization. This includes several factors, including making images Internet-ready, optimizing the code that delivers content to your site, getting rid of excess behind-the-scenes data, and more.
The developer that made my site isn't here. Can you help me?
Ah, the old Disappearing Developer. They make your site and promise to be there when something goes wrong and then *poof* something goes wrong and they are nowhere to be found.
Our WordPress support services are available whenever you need us. It doesn’t matter if we made your site or not. We will help you fix and update and do whatever needs doing to get your site working correctly.
Simply call, email, live chat, or go directly to our Website Support Briefand complete the required information. We will be in contact within hours with an estimate.
Once you approve the estimate, we get to work.
Will I be able to see the results before you make the changes live online?
We stage everything in a special test environment so that you can review any and all repairs and changes BEFORE we deploy it to the Internet.
Nothing goes online without your approval.
Can WebBased be hired by the hour just to update my WordPress plugins?
If you don’t want to wrestle monthly, weekly, or quarterly with WordPress and its plugin updates, let us do it for you!
WebBased.com can be hired for hours at a time to update plugins, fine tune your WordPress, and leave you to the business stuff.
My site has been hacked and removed, can you fix it?
When it comes to restoring hacked sites, WebBased.com has got your hack… um, back. We have restored plenty of sites over the years. Our WordPress support team is ready.
Not only will we restore your site, but we can pinpoint the security issues and suggest how to fix them. And then fix them for you. We’ll make sure your site is updated and protected.
Can you help us switch from our current site manager to WordPress?
WebBased.com can definitely help switch your site to WordPress. Why are you using anything else anyway? WordPress is the primary content management system out there!
Just contact us and let us know what kind of site you have, let us take a look, and we can give you an estimate for implementing WordPress. You’ll be glad you did!
Can WebBased.com add a feature to my WordPress site for me?
You want to do something new and different to your WordPress website? Totally understandable. There’s a lot out there!
We love adding features to WordPress sites and will help you find the perfect way to implement your new feature. Tell us what you want to achieve, and find or develop find the perfect plugin for you!
I tried to change something and now nothing works. Help?
Ah, the DIY dilemma. WordPress seems easy to use and most times it is, but occasionally something isn’t what it seems.
Complete our Website Support Brief. Sometimes, what seemed like a simple fix actually required some alteration to code. Whatever the reason, we can diagnose the issue and fix it for you. All at $59/hour.