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  • Free expert technical and marketing analysis of your site.
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With our website support, you never have to worry about updates or maintenance on your WordPress website. All of our experts have had extensive experience with WordPress and can diagnose and fix your site without problems. You can go about your business worry-free, while our experts take care of you… quickly and inexpensively.

Experts at Your Fingertips
We have a team of amazing technicians and expert developers who know and understand every detail of WordPress, no matter how boring it may seem. Those routine things cut into your time, but we have no problem taking care of them for you.

We Do It All For You
We are confident we can assist you with WordPress support and maintenance because we have successfully helped hundreds of website owners just like you. Why should you spend your time on this stuff when you have us around?

Get Started! Just Complete This Brief!

There are a lot of things we can help you with.

  • Speed Tuning
  • Plugin Updates
  • New Pages
  • Content Entry
  • Site Enhancements
  • Plugin Development
  • API Integration
  • Bug Fixes
  • Malware and Virus Removal
  • New Features
  • Integration with Other Systems
  • Whatever Else You Need!

It’s easy to contact us. Simply click on Live Chat, call our toll-free number, or send an email. All information is located on the site or click on “Reach Us.”

Need to Talk?
If you aren’t sure where to start or just need to speak with someone, feel free to contact us. We can walk you through the process for getting an estimate for your WordPress support services.

Website Support Brief
Ultimately, you need to go to the Website Support Brief to provide the information we need to diagnose the problem. By completing the brief, we can examine the issue efficiently.

Getting support is a very easy process.

Tell Us What’s Wrong
Complete the Website Support Brief with all of the required information. This gives us a complete picture of what’s going on. We require login information so we can see the issue for ourselves. The WordPress Support Services Team reviews everything and provides an estimate for the number of hours it will take to fix the issue.

Purchase Hours
If you accept the estimate, scroll down on this webpage and add the number of hours from the estimate into your cart and checkout. Once your purchase goes through, the developers get to work on your site. It’s that easy.

We Will Contact You When the Work is Done
When your site is finished, we will contact you so that you can check the work and make sure everything is done to your satisfaction.

The cost for all support work is $59/hour.

What is the Average Cost?
There is no average. Everyone’s problem is different. Issues vary from a hacked site to a plugin update to everything in between. That’s why we ask for information so we can provide estimates for each individual case.

You Decide What We Do
Once we provide the estimate, you decide if you want us to go ahead and start working.

If You Need More
Sometimes you’ll think of something after you’ve purchased your WordPress support hours. Just contact us, we’ll estimate the additional time needed and you can purchase the additional hours. No problem. Why not have everything cleaned and updated while you’re here?

All of the work provided by WebBased.com’s WordPress support services is guaranteed.

Satisfaction Guaranteed
If for some reason, you are not happy with our work, we will give you a full refund for all of the hours you purchased and restore your site to its original state. No harm, no foul. Our goal is to do what you want us to do so you end up with what you need.

You don’t have to be a brain surgeon to manage your WordPress site, but when things need to be managed, it takes you away from your core business. You get to stay focused while our experts handle the rest… quickly and comprehensively.

WordPress Can Be Easy
WordPress runs over 60% of all the websites on the web! It’s usually easy to manage, but when faced with updates, changes, new plugins, or other problems, you might need a little help or maybe you just don’t have the time to take care of it right now.

Easier Than Doing It Yourself
The entire process is fully managed in our online project management system. We take care of hundreds of websites, so our work is fast and reliable.

Save Time and Money
Our WordPress support services are incredibly reasonable compared to other service providers. This process takes less time than your work would take. Oh, and don’t worry, just because you ask for an estimate doesn’t mean you are locked into buying the service.

OUR CLIENTS ARE FEATURED IN

WE ARE RATED
STARS ON
urban-oasis

Urban Oasis

Urban Oasis is the #1 rated water delivery service on Yelp in Los Angeles. We created a customized, eye-catching website to bring this 21st century water delivery service into current times. Including a custom water delivery portal, e-commerce store, and store locator functionalities, this website stands out above their competition!

We began working with Webbased about a year ago with Joel, who was thorough, professional and seemed to really understand the needs and type of presence we desired in our new website. His experience in the field, as well as his knowledgeable approach to marketing our unique type of business, was quite evident. After the initial consultation process we quickly moved into the beginning phases of development.

We must say that we have been most impressed with the designing of the site, as it definitely exceeded our expectations and truly gave us the look we wanted.

There was a bit of issues regarding specific functions of the site, but Kristen has been managing those issues promptly and with utmost courtesy. As the website is still evolving I am constantly in touch with her for all of my updating and editing needs.

I have just signed up for their monthly maintenance plan and look forward to continue working with them for the long run. I have worked with several other website firms in the past, and the worst experiences had to do with constant turnover, so I hope my current team is here to stay! Since my experience is a work in progress I will be updating this review in the near future regarding the continuing maintenance.

Richard
Owner, Urban Oasis

Best Dress Your Curves Boutique

Best Dress Your Curves is an online clothing boutique specifically catering to the plus sized woman. We designed a website based on the client’s specific needs for an eye catching shop featuring the color purple, and it turned out fabulous!

I would like to first say, I love the look of the website, the final outcome made it all worth it. It took 6 months and I was not prepared for such a long process however working with Kristen was nice and she is very insightful.

Angela Portis
Owner, Best Dress Your Curves

Jikiden Reiki Healing

We created an entire site based around Japanese gardens and images for Jikiden Reiki Healing with Anjuli Dhillon, a Shoden and Okuden level Reiki practitioner, trained and certified through the Jikiden Reiki Institute in Kyoto, Japan.

Working with Kristen at WebBased was a wonderful experience from start to finish. Kristen managed my project from logo development through website design and completion. She is very knowledgeable and was the perfect go-between for me with the developers. Kristen consistently offered great ideas and solutions to help my vision come to life. Kristen has a great attitude and is very personable. The development team did a wonderful job and I couldn’t be happier with my logo and website. I highly recommend Kristen and the entire team at WebBased and I look forward to working with the team again.

Anjuli Dhillon
Owner, Jikiden Reiki Healing
Lowes Refrigerator Buying Guide Developed by Webbased

Lowe’s Refrigerator Buying Guide Video

For Lowe’s, we created an easy to follow guide for consumers. This video implements fun characters (a penguin!) and helpful tips to help buyers choose their new refrigerator. Brand placement is included throughout this video in subtle ways to be sure consumers come to YOU for their next buy.

sharma-financial

Sharma Financial

Sharma Wasson & Associates is a full service tax and accounting firm. As “Enrolled Agents,” we are the only tax professionals tested by the IRS. We are located in the San Fernando Valley and have been providing invaluable financial services to our clients for over 25 years!

WebBased.me is incredible. I love the work they did for our new logo. They are going to re do my whole website and increase my inbound leads by utilizing video content & SEO. I’m fortunate to have found them through a client that uses them.

Thank you WebBased.me!!

Ajai Sharma
Owner, Sharma Financial
OCWeightLossVideo

OC Weight Loss Centers Video

Unlike other Orange County weight loss clinics, you will be supervised by a doctor every step of your weight loss journey. The specialized physician will assist with personalized weight loss programs and motivation so you never feel alone.

Great execution on the video project. The team understood our goals/needs and produced a video that helps with website conversions.

Rani Kakar
Doctor, OCWeightloss Centers
Misha Lam Jewelry

Mishalam Jewelry

Misha Lam was born and raised in Honolulu, Hawaii. She studied Fine Art at the University of Southern California and then continued on to Parson’s the New School of Design to get her second degree in Fashion Design. After working in the fashion world in New York City for six years she packed a bag and traveled around the world looking for inspiration.

My site is slow. Can WebBased.com help me?

In a word, YES. Our WordPress support services have several ways to increase your site speed, including:

High-speed hosting. Often, hosts recommend “our favorite” plans or something similar and these plans are cheap and simply don’t deliver speed. WebBased offers an affordable, high-speed hosting service. This is the most important piece of increasing your site’s speed. Moving you to our web host will certainly improve speed.

The second important piece of speeding up your site is optimization. This includes several factors, including making images Internet-ready, optimizing the code that delivers content to your site, getting rid of excess behind-the-scenes data, and more.

The developer that made my site isn't here. Can you help me?

Ah, the old Disappearing Developer. They make your site and promise to be there when something goes wrong and then *poof* something goes wrong and they are nowhere to be found.

Our WordPress support services are available whenever you need us. It doesn’t matter if we made your site or not. We will help you fix and update and do whatever needs doing to get your site working correctly.

Simply call, email, live chat, or go directly to our Website Support Briefand complete the required information. We will be in contact within hours with an estimate.

Once you approve the estimate, we get to work.

Will I be able to see the results before you make the changes live online?

Of course!

We stage everything in a special test environment so that you can review any and all repairs and changes BEFORE we deploy it to the Internet.

Nothing goes online without your approval.

Can WebBased be hired by the hour just to update my WordPress plugins?

If you don’t want to wrestle monthly, weekly, or quarterly with WordPress and its plugin updates, let us do it for you!

WebBased.com can be hired for hours at a time to update plugins, fine tune your WordPress, and leave you to the business stuff.

My site has been hacked and removed, can you fix it?

When it comes to restoring hacked sites, WebBased.com has got your hack… um, back. We have restored plenty of sites over the years. Our WordPress support team is ready.

Not only will we restore your site, but we can pinpoint the security issues and suggest how to fix them. And then fix them for you. We’ll make sure your site is updated and protected.

Can you help us switch from our current site manager to WordPress?

WebBased.com can definitely help switch your site to WordPress. Why are you using anything else anyway? WordPress is the primary content management system out there!

Just contact us and let us know what kind of site you have, let us take a look, and we can give you an estimate for implementing WordPress. You’ll be glad you did!

Can WebBased.com add a feature to my WordPress site for me?

You want to do something new and different to your WordPress website? Totally understandable. There’s a lot out there!

We love adding features to WordPress sites and will help you find the perfect way to implement your new feature. Tell us what you want to achieve, and find or develop  find the perfect plugin for you!

I tried to change something and now nothing works. Help?

Ah, the DIY dilemma. WordPress seems easy to use and most times it is, but occasionally something isn’t what it seems.

Complete our Website Support Brief. Sometimes, what seemed like a simple fix actually required some alteration to code. Whatever the reason, we can diagnose the issue and fix it for you. All at $59/hour.

GET CUSTOM 15 PAGE WEB PRESENCE REVIEW

Studies show that each second it takes for your website to load costs you 5% of your site visitors. It’s tough enough to generate business; don’t lose potential customers. Enter your domain and you will get a free report with recommendations on how to improve your website’s performance.

Find Our How Your Site Performs

  • Security and maintenance check
  • Speed testing

Get Conversion Optimization Score

  • How many page views are you getting?
  • Exit rates and conversions

Is Your Site Mobile Compatible?

  • We'll let you know if mobile users are receiving errors
  • Load time for mobile users

Get SEO Competitive Analysis

  • Do you rank on the 1st page?
  • We can tell you the best keywords for SEO.


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